PATHWAYS TO EXCELLENCE
The Largest Independent Global Customer Success Conference
#thecustomerconference
June 15-16, 2021
2-8pm London / 3-9pm Berlin / 9am-3pm New York / 6am-12pm San Francisco
4pm-10pm Tel Aviv / 7:30pm-1:30am Mumbai
THE CUSTOMER CONFERENCE
The Customer Conference is the leading international independent Customer Success event for tech companies that brings together Customer Success practitioners, experts, leaders, evangelists, and activists as well as SaaS savvy folks.
This virtual LIVE event is the largest independent Customer Success conference on Earth!
100
SPEAKERS
3000
CS EXPERTS
40
COUNTRIES
60
INTERACTIVE
SESSIONS
5
THEMED
STREAMS
YOUR TCC EXPERIENCE
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2 days loaded with handpicked high-quality content
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First-rate independent program: sessions, panel discussions, fireside chats, masterclasses, AMA sessions run by the industry-recognized leaders
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Advanced virtual platform organizing the program in 5 streams
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Learn from the industry Thought Leaders - sharpen your CS strategy, improve current processes and accelerate the growth of your company
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All streams are hosted by CS professionals
JOIN 3000 GLOBAL CS EXPERTS!
REGISTER NOW AND GET:
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Full access to all sessions on June 15-16 including Q&A and polls
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Access to sessions recordings up to one month following the event on the event platform
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Access to demo stream and virtual exhibition of CS leading platforms
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Full access to all tools of the AI-powered event platform
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Networking with global CS community through chats and video calls
SPEAKERS
Omid Razavi
Chief Customer Officer
SupportLogic
Keri Keeling
Global Head, Customer Success
Innovation & Intelligence at VMware
Kalina Bryant
Global Head of Customer Advocacy
at Asana / Founder of UnapologeTECH
Ed Powers
Principal Consultant
Service Excellence Partners
Dave Blake
Founder/CEO
ClientSuccess
Irit Eizips
Chief Customers Officer & CEO
CSM PRACTICE
Aaron Thompson
Chief Revenue Officer
SuccessCOACHING
Boaz Arbel
VP Operations & Support
Logz.io
Monica Trivedi
Director, Global Customer Success
- Digital Offers at Schneider Electric
Emilia D'Anzica
Founder
Growth Molecules
Rebecca Nerad
VP, Customer Success
E2open
Emily Garza
AVP, Customer Success
Fastly
Nils Vinje
Founder & CEO
Glide Consulting
Peter Armaly
Senior Director & Advisor
North America CS at Oracle
JD Lee
Co-founder
Customer Success Singapore
Michael Sasaki
Vice President, Global Head of Customer Success & Support at Mitek
Paul Piazza
Vice President of Customer Success
VoiceOps
Shirley Chapman
Senior Director, Customer Success, EMEA at Pluralsight
Donna Weber
Customer Onboarding Expert Springboard Solutions
Rebeca Tristan
All Things Customer
Pigment
Jason Noble
VP Global Customer Success
Vinli
Rick Adams
CEO and Founder
PracticalCSM.com
Allison Skidmore
Global VP of Customer Success & Renewals at SAP
Asaff Zamir
VP Customer Success at Siemplify Founder of the Israel CS Community
Chris Mills
Head of Customer Success, EMEA
Slack
Steve Sanchez
VP of Customer Success
Gong
Johannes Loeffler
Senior Vice President, Head of Customer Success at PTC
Jennifer Chiang
Head of CS
Yup Technologies
Ronni Gaun
Enterprise Customer Success Manager
Zoom
Chad Horenfeldt
Director, Customer Success
Kustomer
Mikaela Elliott
Senior Evangelist
Indeed
Franziska Fleischer
Director Customer Success
Siemens Digital Industries Software
Eric Didier
Cofounder & COO
Comet
Gal Biran
CEO & Co-founder
Crowdvocate
Steven Lewandowski
Director Global Customer Success Signavio, an SAP Company
Phil Davitt
Global Director PMO
Condeco Software
Chen Ben-Attar
Director of WW SMB Advertiser Success at Taboola
Alaina Hall
Director of Account Management,
EMEA & APAC at JW Player
Alaina Franklin
Customer Success Leader & Strategist
Co-host at SuccessAF, CS Podcast
Nabil Dabbagh
Director of Customer Success
Proper
Shachar Avrahami
Product Manager
EverAfter
Sylvain Guerry
VP Customer Success EMEA North
at SAP Customer Experience
Revathi Venkatraman
Head of Success, APAC
Slack
Becky Dutta
VP Customer Success
Permutive
Amir Younes
Vice President, Client Success Organization at Wrike
Niki Clarke-Crossman
Director of Customer Success APAC
Datadog
Cristina Apple Georgoulakis
Operating Partner
Seven Seven Six
Dana Alvarenga
Director of Customer Experience
SlapFive
Aaron Schweitzer
Head of Support
Permutive
Maria Campbell
VP People
Griffin
Dione Hedgpeth
Chief Customer Officer
Sumo Logic
Paul Henderson
Director
Outcome Leaders
Robert Novotny
Director, Customer Success
& MuleSoft at Bluez.io
Andreas Heckmann
EVP & Head of Customer Solution Support & Innovation at SAP SE
Maranda Dziekonski
Senior Vice President of Customer Success & People at Swiftly
Kristi Faltorusso
Founder
CS Real Simple
