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The Customer Conference logo_VIRTUAL_202
 PATHWAYS TO EXCELLENCE
The Largest Independent Global Customer Success Conference
#thecustomerconference
June 15-16, 2021 
2-8pm London / 3-9pm Berlin / 9am-3pm New York / 6am-12pm San Francisco 
4pm-10pm Tel Aviv / 7:30pm-1:30am Mumbai
 

THE CUSTOMER CONFERENCE

The Customer Conference is the leading international independent Customer Success event for tech companies that brings together Customer Success practitioners, experts, leaders, evangelists, and activists as well as SaaS savvy folks.

This virtual LIVE event is the largest independent Customer Success conference on Earth!

100

SPEAKERS

3000

CS EXPERTS

70

COUNTRIES

60

INTERACTIVE
SESSIONS

5

THEMED
 STREAMS
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YOUR TCC EXPERIENCE

  • 2 days loaded with handpicked high-quality content

  • First-rate independent program: sessions, panel discussions, fireside chats, masterclasses, AMA sessions run by the industry-recognized leaders 

  • Advanced virtual platform organizing the program in 5 streams

  • Learn from the industry Thought Leaders - sharpen your CS strategy, improve current processes and accelerate the growth of your company

  • All streams are hosted by CS professionals

JOIN 3000 GLOBAL CS EXPERTS!

REGISTER NOW AND GET​:

  • Full access to all sessions on June 15-16 including Q&A and polls

  • Access to sessions recordings up to one month following the event on the event platform

  • Access to demo stream and virtual exhibition of CS leading platforms

  • Full access to all tools of the AI-powered event platform

  • Networking with global CS community through chats and video calls

 

SPEAKERS

  • Linkedin - Kalina Bryant

Omid Razavi

Chief Customer Officer

SupportLogic

  • Linkedin - Omid Razavi

Keri Keeling
Global Head, Customer Success

Innovation & Intelligence at VMware

  • Linkedin - Keri Keeling

Kalina Bryant

Global Head of Customer Advocacy

at Asana / Founder of UnapologeTECH

  • Linkedin - Chris Singh

Pat Phelan

Chief Customer Officer

GoCardless

  • Linkedin - Pat Phelan

Irit Eizips

Chief Customers Officer & CEO

CSM PRACTICE

  • Linkedin - Irit Eizips

Chris Singh

Senior Vice President & Global Head - Customer Success at Blackbaud

Ed Powers
Principal Consultant

Service Excellence Partners

  • Linkedin - Ed Powers

Dave Blake
Founder/CEO

ClientSuccess

  • Linkedin - Aaron Thompson

Jon Herstein
Chief Customer Officer

Box

  • Linkedin - Jon Herstein

Adam Joseph
Senior Director of Customer Success

Gainsight

  • The Customer Conference - Virtual Edition 2021 - Adam Joseph

Paul Henderson

Director

Outcome Leaders

  • Linkedin - Paul Henderson

Michael Harnum
Chief Executive Officer

ESG

  • Linkedin - Michael Harnum

Aaron Thompson

Chief Revenue Officer

SuccessCOACHING

  • Linkedin - Aaron Thompson

Boaz Arbel

VP Operations & Support

Logz.io

  • Linkedin - Boaz Arbel

Monica Trivedi
Director, Global Customer Success

- Digital Offers at Schneider Electric

  • Linkedin - Keri Keeling

Jamie Bertasi
COO & CCO

Totango

  • Linkedin - Jamie Bertasi

Lauren Costella
VP of Customer Success

GoodTime

  • Linkedin - Lauren Costella

Catherine Blackmore

GVP Customer Success

Oracle

  • Linkedin - Catherine Blackmore

Boaz Maor
Chief Customer Officer

talech

  • Linkedin - Boaz Maor

Gilles Samoun
CEO and founder

Salesmachine

  • Linkedin - Gilles Samoun

Ezra Zimbler

Manager, Talent Insights Consultants EMEA + LATAM at LinkedIn

  • Linkedin - Ezra Zimbler

Emilia D'Anzica

Founder

Growth Molecules

  • Linkedin - Emilia D'Anzica

Rebecca Nerad
VP, Customer Success

E2open

  • Linkedin - Rebecca Nerad

Emily Garza

AVP, Customer Success

Fastly

  • Linkedin - Emily Garza

Nils Vinje

Founder & CEO at Glide Consulting

 and 30 Day Leadership

  • Linkedin - Nils Vinje
  • Linkedin - Peter Armaly

JD Lee
Co-founder

Customer Success Singapore

  • Linkedin - JD Lee

Peter Armaly

Senior Director, North America Customer Success Enablement at Oracle

Michael Sasaki

Vice President, Global Head of Customer Success & Support at Mitek

  • Linkedin - Mike Sasaki

Paul Piazza
Vice President of Customer Success

VoiceOps

  • Linkedin - Paul Piazza

Shirley Chapman

Senior Director, Customer Success, EMEA at Pluralsight

  • Linkedin - Shirley Chapman

Donna Weber

Customer Onboarding Expert Springboard Solutions

  • LinkedIn - Donna Weber

Rebeca Tristan

All Things Customer 

Pigment

  • LinkedIn - Rebeca Tristan

Jason Noble

VP Global Customer Success

Vinli

  • Linkedin - Jason Noble

Rick Adams

CEO and Founder

PracticalCSM.com

  • Linkedin - Rick Adams

Allison Skidmore

Global VP of Customer Success & Renewals at SAP

  • Linkedin - Allison Skidmore

Asaff Zamir

VP Customer Success at Siemplify  Founder of the Israel CS Community 

  • Linkedin - Asaff Zamir

Chris Mills

Head of Customer Success, EMEA

Slack

  • LinkedIn - Chris Mills

Steve Sanchez

VP of Customer Success

Gong

  • Linkedin - Steve Sanchez

Johannes Loeffler

Senior Vice President, Head of Customer Success at PTC

  • Linkedin - Johannes Loeffler

Jennifer Chiang

Head of CS

Yup Technologies

  • Linkedin - Jennifer Chiang
  • Linkedin - Alex Farmer

Chad Horenfeldt

Director, Customer Success

Kustomer

  • Linkedin - Chad Horenfeldt

Alex Farmer
VP of Customer Success at Cognite

Founder of Customer Success Excellence

Chris Hicken

CEO

'nuffsaid

  • Linkedin - Chris Hicken

Monica Lowe
Head of Global GTM Enablement

Qualtrics

  • Linkedin - Monica Lowe

Assaf Harel

General Partner

Israel Growth Partners

  • Linkedin - Assaf Harel

Srikrishnan Ganesan

Co-founder & CEO

Rocketlane

  • Linkedin - Srikrishnan Ganesan

Brent Cogswell
Head of Customer Success

Schneider Electric

  • Linkedin - Brent Cogswell

Prasoon Ranjan

VP at WNDYR & Co-Founder at Customer Success Network

  • Linkedin - Prasoon Ranjan

Mikaela Elliott

Senior Evangelist

Indeed

  • Linkedin - Mikaela Elliott

Franziska Fleischer

Director Customer Success

Siemens Digital Industries Software

  • Linkedin - Franziska Fleischer

Peter McCoy
Co-founder

Baton

  • Linkedin - Peter McCoy

Robin Smith
Customer Success Business Unit Executive at IBM

  • Linkedin - Robin Smith

Ashna Patel
Manager of Customer Success

Ascent Cloud LLC

  • Linkedin - Ashna Patel

Brandon Cestrone
Sr. Customer Success Manager

Funnel

  • Linkedin - Brandon Cestrone

Gal Biran

CEO & Co-founder

Crowdvocate

  • LinkedIn - Gal Biran

Steven Lewandowski

Manager, Customer Success DACH 

HubSpot

  • LinkedIn - Steven Lewandowski

Phil Davitt

Global Director PMO

Condeco Software

  • LinkedIn - Phil Davitt

Gemma Cipriani-Espineira

VP Customer Success

Chili Piper

  • Linkedin - Gemma Cipriani-Espineira
  • Linkedin - Alaina Franklin

Alaina Hall

Director of Account Management,

EMEA & APAC at JW Player

  • Linkedin - Alaina Hall

Alaina Franklin

Customer Success Leader & Strategist
Co-host at SuccessAF, CS Podcast

Nabil Dabbagh

Director of Customer Success

Proper

  • LinkedIn - Nabil Dabbagh

Chen Ben-Attar

Director of WW SMB Advertiser Success at Taboola

  • Linkedin - Chen Ben-Attar

Sylvain Guerry

VP, Head Customer Success EMEA

Sprinklr 

  • LinkedIn - Sylvain Guerry

Revathi Venkatraman

Head of Success, APAC

Slack

  • LinkedIn - Revathi Venkatraman

Anika Zubair
VP of Customer Success

inSided

  • Linkedin - Anika Zubair

Amir Younes

Vice President, Global Client Success at Wrike

  • LinkedIn - Amir Younes

 Niki Clarke-Crossman

Director of Customer Success APAC

Datadog

  • LinkedIn - Niki Clarke-Crossman

Cristina Apple Georgoulakis
Operating Partner

Seven Seven Six

  • LinkedIn - Cristina Apple Georgoulakis

Dana Alvarenga

Director of Customer Experience

SlapFive

  • LinkedIn - Dana Alvarenga

Aaron Schweitzer
Head of Support

Permutive

  • LinkedIn - Aaron Schweitzer

Maria Campbell
VP People

Griffin

  • LinkedIn - Maria Campbell

Dione Hedgpeth

Chief Customer Officer

Sumo Logic

  • LinkedIn - Dione Hedgpeth

Sally Hamdan

Senior Customer Success

Box

  • Linkedin - Sally Hamdan

Harris Eilenberg

Senior Manager, Client Success Operations at Mavenlink

  • Linkedin - Harris Eilenberg

Yasmin Dick

Senior Customer Success Manager

Braze

  • Linkedin - Yasmin Dick

Chris Braley
Head of Customer Success

Shipamax

  • Linkedin - Chris Braley

Veronique Riccobene Mira

Customer Success, Services and Support Leader, ex VP Customer Success at Algolia

  • Linkedin - Veronique Riccobene Mira

Becky Dutta
VP Customer Success

Permutive

  • LinkedIn - Becky Dutta

Brittany Parkinson
Head of Customer Success

Troops.ai

  • Linkedin - Brittany Parkinson

Ronni Gaun 

Enterprise Customer Success Manager

Zoom

  • Linkedin - Ronni Gaun

Eric Didier

Cofounder & COO

Comet

  • LinkedIn - Eric Didier

Shachar Avrahami
Product Manager

EverAfter

  • Linkedin - Shachar Avrahami

Fallon Relay

Customer Success Manager

Burt

  • Linkedin - Fallon Relay

Junan Pang

Director, Customer Success

Slack

  • Linkedin - Junan Pang

Sheik Ayube
Vice President of Business Development

ESG

  • Linkedin - Sheik Ayube

Robert Novotny

Director, Customer Success

& MuleSoft at Bluez.io

  • Linkedin - Robert Novotny

Udit Lakhotia
VP of Sales

inSided

  • Linkedin - Udit Lakhotia